CAREER PATHS

Our success lies in our Team Members and that is why from the very beginning, while hiring, we look for highly motivated and unique people

People

People are the foundation of our company and the reason for our success - past, present, and future. Our people are the most valuable asset in Oregano Pizzeria and must always be nurtured, challenged, motivated, and rewarded. We believe that people make things happen. Hence, we continually build, train, and develop our people to be the top performers to deliver our brand values to all stakeholders.

We persistently encourage every Team Member to learn and share the skills, knowledge, and passion to enhance our services internally and externally. We recognize that the quality, motivation, and performance of our people are the key factors in achieving our success. We always strive to build Oregano Pizzeria as the most admired global company ever to work with.

Recruitment

We emphasize the importance of recruiting highly motivated, visionary, and determined candidates to join our team. We have designed a comprehensive recruitment system that highlights the importance of behaviors, skills, philosophy, and clear objectives. The overall goal of recruitment and selection for a position is to search, screen, select, and recruit great people worldwide to make a real contribution and excellent performance at a particular point in time and into the future. We are determined to bring exceptional people who love people with specific characters, credentials, and abilities mainly someone who is full of energy, proactive, with natural ability to energize team members, wisdom to make right decisions, and above all a strong execution mindset.

Recruitment and selection are vital activities in our business. We believe that appropriate recruitment and selection make every part of the organization effective. Successful recruitment and selection can transform our company from good to great in the global platform. We are committed to bring the right people who can share their great life with us in Oregano Pizzeria. to take our company on its Pathway to Success. Therefore, recruitment and selection are the cornerstones of our success so we can continuously lead the industry.

Food Truck Crew Members

Food Truck Crew Members Job Description

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Food Truck Crew Members Job Description
SUMMARY
Qualifications
Graduation or High school·
Energetic and dynamic individuals who are excited about great food and working with people
· Strong interpersonal and customer service skills
· Food Service experience preferred
· Ability to think outside the box to satisfy guests
· Genuine care and understanding for people's needs
MINIMUM REQUIREMENTS
• Must be on their feet for long periods of time.
• Professional and friendly. (Even in tough situations)
• Team player.
• Effective communication skills with guests and staff.
• Quick thinking.
• Basic math skills.
PRIMARY RESPONSIBILITIES
• Greet customers as they approach the truck.
• Explain how various menu items are prepared, describing ingredients and cooking methods.
• Inform customers of daily specials.
• Take beverage and food orders.
• Serve food and/or beverages to customers.
• Stock service window area with supplies such as utensils, bags, condiments, to-go containers.
• Work with other staff members and be a team player.
Additional responsibilities could include standing outside of truck to attract customers during slow periods. Assist in cooking tasks. Monitor and update the food truck’s social media accounts.
Job duties and responsibilities include:
• Pre-shift food prep
• Stocking of truck for service and taking inventory
• Being a cashier & Operating a point of sale (POS) system
• Fulfill customer orders
• Help run the line/ Prepare foods
• Prepare and serve sides
• Being a team player
• Post-shift cleaning & stocking of the truck
• Doing dishes after a service (pots, pans and the like)
• Post-shift organizing and inventory
• Being happy and positive when working with customers and the team
• Be able to work autonomously.
• Be able to multi-task and work in a fast paced environment.
• Ability to lift up to 50 lbs.
• Able to work under pressure during a busy rush in fast-paced tight quarters while maintaining the highest food/ product quality
• Can be on their feet for 4 hours during service
• Has reliable transportation
Job Description
Essential Job Duties and Responsibilities:
· Be able to meet at designated meeting area, participate in event service and clean the truck in preparation for the next shift.
· Prep of food items prior to food service.
· Prepare and cook our menu to order on the truck.
· Provide exceptional customer service at all times.
· Educate customers about menu items.
· Work various shifts including nights and weekends.
· Be able to work in varying weather and temperature conditions.
· Follow sanitation and food safety guidelines at all times.
· Providing guests with information regarding products
· Providing the best TOTAL experience in the business
Knowledge, Skills and Experience desired:
· Able to develop and maintain a positive working relationship with all employees and work as part of a team by helping others as needed or requested.
· A sense of urgency when faced with changing customer volume levels.
· Excellent verbal, written and interpersonal communications skills.
· Able to follow instructions for recipes, sanitation guidelines and food safety guidelines.
· Ability to work well under pressure.
· Individual must be a self-starter and able to self-direct.
· Able and willing to be cross trained on all other departments of the truck (cashier, driver, prep, etc.)
Working Conditions:
· Fast-paced work environment
· Changing weather and temperature conditions
·

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Pizzaiolo

Pizzaiolo ( Service Crew )

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Crew Member Job Description

Job Summary

We are currently seeking a reliable new crew member for our rapidly growing fast-food restaurant. In this role, you will provide customer service, ensure food and drinks are served with passion and see to the overall satisfaction of our customers. To succeed in this position, you will be courteous, friendly, and fast, with a positive attitude and strong work ethic. This position offers great incentives and opportunities for advancement for the right candidate.

Crew Member Duties and Responsibilities

• Greet customers upon arrival

• Inform customers of any specials or promotions running currently

• Answer any questions the customers might have

• Take orders with accuracy

• Repeat orders to customers to ensure they are correct

• Accept payment and accurately supply change, when needed

• Direct complaints and concerns to Manager

• Ensure food is delivered to the table hot and fresh

• Offer to refill drinks

• Check with customers to ensure their overall satisfaction

• Thank customers for their business, invite them to return

• Maintain a clean, sanitary, and organized dining room and service area

• Complete all side work at end of shift

• Ensure restrooms are clean and stocked

• Comply with all health and food safety regulations at all times

Crew Member Requirements and Qualifications

• High school diploma or equivalent required

• Must be able to pass a background check and drug test

• Some experience in the restaurant industry preferred

• Must have reliable transportation

• Availability during evenings and on weekends

• Able to learn computerized ordering system

• Fluent in English

• Basic math skills, ability to make change

• Friendly demeanor and a positive attitude

• Trustworthy and reliable

• Commitment to excellent customer service

• Able to handle working in a fast-paced environment


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Restaurant Manager

Restaurant Manager Job Description

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Restaurant Manager Job Description
SUMMARY
Restaurant Manager responsibilities include:
• Coordinating daily restaurant management operations
• Delivering superior food and beverage service and maximizing customer satisfaction
• Responding efficiently and accurately to restaurant customer complaints
Job brief
The Role of the Restaurant Manager is to lead all aspects of thebusiness. to deliver a high-quality menu and motivate our staff to provide excellent customer service.
Restaurant manager responsibilities include maintaining the restaurant’s revenue, profitability and quality goals. You will ensure efficient restaurant operation, as well as maintain high production, productivity, quality, and customer-service standards.
To be successful in this role, you’ll need management skills and experience in both front and back of the house. We want you to know how to oversee the dining room, check-in with customers and balance seating capacity. Back of the house management experience is also essential, set work schedules, oversee food prep and make sure we comply with health and safety restaurant regulations.
We’ll expect you to lead by example and uplift the staff morale during busy moments in our fast-paced environment. Ultimately, you will ensure the restaurant runs smoothly and customers have pleasant dining experiences.
Responsibilities
• Coordinate daily Front of the House and Back of the House restaurant operations
• Deliver superior service and maximize customer satisfaction
• Respond efficiently and accurately to customer complaints
• Regularly review product quality and research new vendors
• Organize and supervise shifts
• Appraise staff performance and provide feedback to improve productivity
• Estimate future needs for goods, kitchen utensils and cleaning products
• Ensure compliance with sanitation and safety regulations
• Manage restaurant’s good image and suggest ways to improve it
• Control operational costs and identify measures to cut waste
• Create detailed reports on weekly, monthly and annual revenues and expenses
• Promote the brand in the local community through word-of-mouth and restaurant events
• Recommend ways to reach a broader audience (e.g. discounts and social media ads)
• Train new and current employees on proper customer service practices
• Implement policies and protocols that will maintain future restaurant operations
Requirements
• Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager or similar role
• Proven customer service experience as a manager
• Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff
• Familiarity with restaurant management software
• Strong leadership, motivational and people skills
• Acute financial management skills
• BSc degree in Business Administration; hospitality management or culinary schooling is a plus

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Food Truck Manager

Food Truck Manager Job Description

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Food Truck Manager Job Description
SUMMARY
The food truck manager is responsible for managing food service operations within food truck. Ensure all employees follow in house policies and procedures and meets with all legal requirements.
Qualifications
Graduation in Hotel Management or Equivalent·
Energetic and dynamic individuals who are excited about great food and working with people
· Strong interpersonal and customer service skills
· Food Service experience is Must
· Ability to think outside the box to satisfy our guests
· Genuine care and understanding for people's needs
• Great attention to detail.
PRIMARY RESPONSIBILITIES
• Oversee the day-to-day operations at food truck and commercial kitchen.
• Plan for Ordering and purchase food for daily operations.
• Maintain required records including food production, inventory, income/expense, meal counts and personnel records.
• Ensure food truck staff members follow proper sanitation procedures.
• Preside over food truck employees, including cooks, food preparers, cashiers, and other employees.
• Ensure safety standards are maintained while food is being cooked.
• Prepare and serve the food.
• Respond to customer preferences and complaints.
• Maintainenance and upkeep of equipments and Ensure customer dining experience is satisfactory.
• Expedite Orders.
• train new employees.
• Deliver orders to appropriate customers.
• Direct the cleaning of the truck and commercial kitchen.
• Keep records of supplies and purchases.
Job duties and responsibilities include:
• Pre-shift food prep
• Stocking of truck for service and taking inventory
• Being a cashier & Operating a point of sale (POS) system
• Fulfill customer orders
• Help run the line/ Prepare sandwiches & Wraps
• Prepare and serve sides
• Being a team player
• Post-shift cleaning & stocking of the truck
• Post-shift organizing and inventory
• Being happy and positive
• Driving the truck when needed
• Be able to work autonomously.
• Be able to multi-task and work in a fast paced environment.
• Able to work under pressure during a busy lunch rush in fast-paced tight quarters while maintaining the highest food/ product quality
·

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